![]() Try to recover using another virtual appliance or Acronis Windows Agent.If the number of size is too large try to restore only the files that are seen as corrupted. Check if recovery of the files one by one works correctly.If the data is OK and can be properly accessed then the virtual machine can be stopped and the changes can be saved. After fixing file system errors try to access the data via the mounted virtual machine and check if it is corrupted. When the virtual machine is mounted - check the partition where the data is stored for errors (for Windows OS - use the chkdsk utility, for Linux OS - the fsck utility).Check if the data is corrupted on the mounted virtual machine and try to copy it from the virtual machine. Use Run VM from Backup option to mount the virtual machine from the backup and try to access the data.Validate the archive using Acronis software.Follow to Troubleshooting part to troubleshoot and resolve the issue. Check for known issues in the Known issues part. Get an easy and safe VMware vSphere protection with Acronis Backup for VMware, the fastest way to protect your VMware vSphere setup. Restore your VMware 100x fastereven if you aren’t an IT expert. ![]() Complete all steps before proceeding to collect information step. Follow these steps to troubleshoot ESXi configuration backup issue: Get familiar with process of ESXi configuration backup in the About part. Acronis Backup for VMware - Complete backup and recovery for VMware vSphere (formerly Acronis vmProtect).
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